Context menu

A right-click on a selected request in the request list opens a context menu. Depending on the opened folder in the folder list, the following functions are available:

  • Close:
    Available in folder: Personal Inbox (see section Close)
  • Manual retrieval:
    Available in folder: 2nd-level-inquiries, 2nd-level-forwards, Drafts, Clearance, Global, Resubmissions (see chapter Manual Retrieval)
  • Send/Retry
    Available in folder: Delivery errors (see section Send/Retry)
  • Clearance
    Available in folder: Clearance (see chapter Clearance)
  • Delete:
    Available in folder: Drafts (see section Delete)
  • Recategorize
    Available in folder: Personal Inbox (see chapter Category)
  • Split entries
    Available in folder: all (see section Split processes)
  • Assign entries to
    Available in folder: all (see section Combining single requests into one process)
  • Clone process
    Available in folder: all (see section Duplicate processes)
  • Reactivate process
    Available in folder: Send (see chapter Reactivating a process)