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novomind iAGENT Documentation
  • Manuals
    • iAGENT Desk
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  • Howto
    • iAGENT Supervisor
      • Master Data
        • Create User
        • Create Group
        • Create Category
        • Create Tenant
        • Create System Account
        • Create Incoming Account
        • Create messenger incoming account
      • Connectivity
        • Configure LDAP authentification
        • Configure MS365 SSO via SAML
      • Customer communication
        • Configure chat to have history sent by mail
        • Enable customer ratings for mails
        • Configuring a subsequent messenger chatbot
        • Activate the PDF channel in iAGENT systems
        • Add new fonts for iMail4Letter
    • iAGENT Routing
  • Developer Documentation
  • System Documentation
    • Announcements
    • Lifecycle
    • Release Notes
    • System Requirements
    • Grafana metrics
    • RoutingConf. parameters
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iAGENT Howto

  • iAGENT Supervisor
    • Master Data
      • Create User
      • Create Group
      • Create Category
      • Create Tenant
      • Create System Account
      • Create Incoming Account
      • Create messenger incoming account
    • Connectivity
      • Configure LDAP authentification
      • Configure MS365 SSO via SAML
    • Customer communication
      • Configure chat to have history sent by mail
      • Enable customer ratings for mails
      • Configuring a subsequent messenger chatbot
      • Activate the PDF channel in iAGENT systems
      • Add new fonts for iMail4Letter
  • iAGENT Routing

How to … in iAGENT Supervisor

Copyright © 2026 novomind iAGENT Documentation
  • Manuals
    • iAGENT Desk
    • iAGENT Supervisor
    • iAGENT Chat
    • iAGENT Claim
    • iAGENT Apps
  • Howto
    • iAGENT Supervisor
      • Master Data
      • Connectivity
      • Customer communication
    • iAGENT Routing
  • Developer Documentation
  • System Documentation
    • Announcements
    • Lifecycle
    • Release Notes
    • System Requirements
    • Grafana metrics
    • RoutingConf. parameters