| Parameter |
Values |
Standard values |
Description |
| hostname.external |
String |
|
If necessary, override the ‘hostname’ parameter if local and external host names are different. |
| hostname.internal |
String |
|
If necessary, override the ‘hostname’ parameter if local and external host names are different. |
| channel.som.allowSwitchChannel |
true|false |
true |
Enables the channel/account change from social media tickets. An agent can then, for example, reply to a social media post by e-mail. |
| journey.mail.view.height |
numer of px |
400 |
Control the height of the panel in which the content of an opened mail is displayed in the Journey list. |
