| Parameter |
Values |
Standard values |
Description |
| display.history.legacy |
true|false |
false |
Activation of the old history, which is then displayed in addition to the Journey. |
| display.supervisor.source |
true|false |
true |
Configure visibility of source button at iAGENT Supervisor’s e-mail tab |
| display.supervisor.strictCategoryFilter |
true|false |
false |
If set true, the supervisor may only see the tickets of the categories he is allowed to see in the agent’s inbox. I.e. the supervisor is not allowed to see the non-client tickets. |
