RoutingConf. claim parameters

Inhalt/Content

Parameters

claim.agent…

Parameter Values Default value
claim.agent.notes.mark true | false false
When new notes are attached to a claim or assigned tickets, an icon next to the Refresh button indicates that there are new notes.
claim.agent.notes.recent.days number of days 5
How many days back should be searched for notes.
claim.agent.notes.recent.max number of notes 10
Maximum number of notes to be displayed.
claim.agent.notes.recent.updateInterval number of milliseconds 60000
Interval in which new notes are searched for.